FAQs.
Do You Have Insurance?
Yes, I have Public Liability Insurance, and Insurance covering accidents involving dogs under my care. Click HERE to view PLI.
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Will You Meet My Dog Before It's First Walk?
Yes, I will come and meet you and your dog in your home to get to know you both. The first time I walk your dog, I will walk them alone so I can learn about their personality and start to build my relationship with them. Once we have got to know each other they will be able to join our group walks.
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Do You Have a Key Policy?
Yes, your keys do not have your name or address attached. Your keys are only accessed on the day I need them and are locked away at all other times.
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What If My Dog Gets Wet And Muddy?
Dogs are dogs, and living in rainy Manchester, they are bound to get wet and muddy; it's all part of the fun of being a dog! I will dry them off at the end of each walk, but cannot guarantee they will be completely clean and dry.
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How Many Dogs Will Be In Group Walks?
Typically dogs will be walked in groups of 5 dogs or less, however to accommodate last minute bookings and unforeseen circumstances dogs will occasionally be walked in groups of 6. I walk each dog individually to start and then group them according to size, breed and temperament.
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Do You Offer An Individual Walk Option?
If your dog prefers it's own space or maybe you would just prefer for them to have my undivided attention, I can walk them alone; check out the 'Solo Walk' option on the services page. I will walk them on or off the lead depending on temperament, and whether they come when called.
Where Will You Walk My Dog?
I will walk your dog at various locations across South Manchester; avoiding parks near main roads, preferring instead country parks such as Reddish Vale or Highfield.
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What If My Dog Gets ill or Has An Accident?
I will administer first aid at the scene if required, and will then contact you immediately. As part of the registration process I will take your Vet's details, so in case of emergency, I will contact them directly and take your dog straight there.
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What Time Will My Dog Be Walked?
Dogs on group walks will be picked up at any time between 09:00 and 14:00, the walks last 60 minutes plus travel time. On hot days, dogs will be picked up from 8:00 to avoid being out in high temperatures, which can cause them to overheat. Times of solo walks will be arranged individually.
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Are You Canine First Aid Trained?
Yes, I am trained in Canine First Aid, and attend refresher courses once a year. Click HERE to view my latest certificate.
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What Locations Do You Cover?
Dog walking areas covered include Levenshulme, Burnage, Reddish and The Heatons. Training is provided all over Manchester. Please enquire so we can check your location.
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How Do I Make A Payment To You?
Dog Walking - I will e-mail you an invoice every Friday for services provided that week, with payment being due by bank transfer on the same day.
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Dog Training - Payment is taken by card at the time of making your appointment through our online booking system.